Updated: January 19th 2025
Adstra Refund & Chargeback Protection Policy
Effective Date: January, 19th, 2025
We take pride in delivering an actionable and complete digital business system, the
“Copy-And-Paste AI Growth Funnel”, which includes proprietary tools, training, and templates that represent years of strategic IP and technical development.
Our Refund Guarantee exists to reward genuine effort — not casual browsing or digital theft.
🚫 IMPORTANT:
This product is non-refundable by default.
Refunds are only considered under the strict, conditional guarantee outlined below and only apply to the “Copy-And-Paste AI Growth Funnel” — no other purchases qualify.
By purchasing, you agree to these terms in full, and Stripe, PayPal, or any other payment processors are legally obligated to review disputes in light of these contractual terms.
✅ Our Performance Guarantee
We guarantee that customers who follow the entire system as instructed, complete every step, request support when stuck, and still experience zero measurable business outcome, may be eligible for a refund — provided they meet all criteria below.
🎯Eligibility Criteria
To qualify for a refund, you must meet all of the following:
1.Full Completion of the Program
You must complete 100% of all modules, in sequence. You must implement every step inside the course as instructed. Documentation is required (screenshots, URLs, deliverables, GHL setup proof).
2.Full Use of Support
You must show at least 3 unique instances of reaching out to our team via [email protected], reporting issues, and implementing advice given. You must show that our instructions were implemented and results were still unsatisfactory.
3.No Active Use of Our Materials
If you:
Installed any provided GHL snapshots, automations, or assetsAre actively using any templates, scripts, or systemsHave downloaded, cloned, or replicated any part of our IP…then you are ineligible for a refund, unless you delete these assets and revoke access during the claim.
4.Claim Timing
Refund requests must be submitted within 45 days of the original purchase. Refund requests after 45 days will be denied.
🚩Non-Refundable Situations (Strictly Enforced)
We do not provide refunds in these situations:
“I didn’t use it” or “changed my mind”
“My team didn’t implement it” or “we’re too busy”
“I thought it included X” (when product page clearly states otherwise)
“I didn’t read the terms”
“I’m unhappy but never contacted support”
Reminder:
Digital product access = irrevocable delivery.
Stripe recognizes this when documentation is attached.
🔐 Intellectual Property & License Revocation
Upon purchase, you are licensed, not sold the right to use Adstra content. Any dispute filed without meeting eligibility requirements constitutes a breach of this license agreement, and all access to our content and systems will be revoked permanently, with IP enforcement pursued as necessary.
We monitor:
IP addresses
Login sessions
Funnel/CRM duplication patterns
Use of our content post-refund or post-dispute constitutes unauthorized use and we reserve the right to pursue damages.
📑 How to Submit a Refund Claim
Submit here.
Include: Full Name, Order Number, Proof of module completions, Support conversations & implementation, Screenshots of CRM/funnel setup.
Our team will assess within 30 business days.
If approved, you will receive your refund within 30 business days
📌 Legal Notes
Refunds apply only to the original purchaser and are non-transferable
Any attempt to chargeback without meeting conditions above is a contract violation
Chargeback abuse is reported to Stripe, card networks, and banking institutions
Threats, profanity, coercion, or false claims will disqualify your eligibility and may trigger IP enforcement
Adstra reserves final discretion to accept or deny any claim
🧠 Why This Policy Exists
This policy protects:
Our years of intellectual labor.
Honest customers from increased prices due to refund abuse.
The integrity of our program and service delivery
Our support team is always available.
Email [email protected] for questions or file a ticket here for a fast response.
Thank you for committing to your growth with Adstra.